Comments for Jason Pettys Blog

Comment on The Speed of Trust: Chapter 2 by Jason Pettys

Jason Pettys — Fri, 17 Feb 2012 02:51:00 +0000

That’s great stuff, Mark – it’s great to hear from you. Your comment here came at a great time. We’ve been trying this for about a week and a half here, and it’s not been the easiest transition in the world. So hearing about your success here has been an encouragement to keep after it. Thanks!

Comment on The Speed of Trust: Chapter 2 by Jason Pettys

Jason Pettys — Fri, 17 Feb 2012 02:48:00 +0000

Ugh! That’s crazy. The kicker is where you needed to give them your new address so that could mail a form so you could tell them what your new address is. Awesome.

Comment on The Speed of Trust: Chapter 2 by Katie Banley

Katie Banley — Thu, 16 Feb 2012 14:20:00 +0000

I was thinking about your blog today while trying to complete a task. I have a very small retirement account associated with my old workplace. It is small, because we both know I didn’t work there for very long. I was trying to get that money converted to the account I now have with my current workplace.nn But first, I needed to change my address with the retirement account so they can send me a certain form for transfer. nnIn order to do that, I needed to change my address with my old workplace so they could communicate it to the retirement facility directly (me telling them holds no water).nnIn order to do that, I need to have a form mailed to my new address. nnAll of this means that it will take several days just to have a little blip (my current address) on someone’s computer screen long enough for me to take it off of their list of current account holders. nnChanging my name might’ve been easier. nnI like your blog. I don’t understand most of it, but it’s still kinda fun to read. Every profession (and entity, really, as you think of how experience shapes the meaning of words to individuals) has its own language.

Comment on The Speed of Trust: Chapter 2 by Mark Hathaway

Mark Hathaway — Fri, 10 Feb 2012 20:45:00 +0000

Great post. I want to underscore the importance of clearly communicating expectations (even ones that seem obvious). Our two daughters are homeschooled and I did the same thing with them a while back. It was unfair for the girls to make their mother responsible for making sure assignments were completed daily. So I told the girls “your mom is not going to harp on you to complete your assignments – you know what they are, get them done.” I then told them that I would ask them daily what they got done, which seemed to be working fine until I realized that one of them seldom mentioned math. I asked about it one day and was surprised to find that my daughter had fallen a couple of months behind in math (not her favorite subject). So I gave better definition to my expectations. “I expect you will complete a reasonable amount of work in each of your subjects every day, if you need help you ask. I also expect you will catch up on your math assignments.” nWithout me telling her to she sat down and figured out how many math assignment she would have to complete each day to get caught up. Now I find that I don’t have to ask them every day. Some days they volunteer the report. They’ll say, “Dad guess how much I got done today.” Sometimes they’ll tell me, “Dad I didn’t get my assignments completed today. I’ll work on it tonight, and do extra work tomorrow.nItu2019s funny, but they are happier, and my wife is happier, which means Iu2019m happier.n

Comment on User Experience: Find the Send Button by Jason Pettys

Jason Pettys — Tue, 24 Jan 2012 13:21:00 +0000

Hi Mel, thanks for checking out my blog! It was fascinating to me that it took you 12 seconds. Did that seem long to you? I suppose in the grand scheme of things 12 seconds isn’t much, and yet considering how much we use computers, and how many dozens or hundreds of little tasks like this we do in a typical day, the “usability tax” starts to add up. I think about it a lot because I design web applications like this one every day, and would like to make them more delightful to use, so observations like this are helpful. Thanks!

Comment on User Experience: Find the Send Button by Melissa Schiete

Melissa Schiete — Thu, 19 Jan 2012 20:45:00 +0000

It took me 12 seconds to find the “send” button.

Comment on The Speed of Trust: Chapter 1 by Tony

Tony — Wed, 18 Jan 2012 14:32:00 +0000

Excellent Jason! Thanks!n

Comment on The Speed of Trust: Chapter 1 by Clay

Clay — Wed, 18 Jan 2012 13:14:00 +0000

Very nice. Clay

Comment on Hyperthreading Explained by Walking Randomly » Using Intel’s SPMD Compiler with MATLAB on Linux

Walking Randomly » Using Intel’s SPMD Compiler with MATLAB on Linux — Wed, 28 Dec 2011 11:38:16 +0000

[...] it! However, this is very far from the truth since what you really have is 4 real cores with 4 brain damaged cousins. Sometimes the brain damaged cousins can do something useful but they are no substitute for [...]

Comment on User Experience: Find the Send Button by Chris Culver

Chris Culver — Fri, 16 Dec 2011 22:29:00 +0000

I was staring at your screenshot of the hotmail window looking for the send button for a good minute. O_o